Course Overview

Performance Management is a strategic approach to ensuring the efficiency and effectiveness of an organization. This workshop approaches how one should manage for optimum performance and how to create a motivating environment that encourages people to go beyond their best.

Learning Objectives

At the end of this workshop, participants will be able to:
• Define performance management
• Understand how performance management works and the tools to make it work
• Learn the three phases of project management and how to assess it
• Discuss effective goal-setting.
• Learn how to give feedback on performance
• The Grow Model
• Recognize the importance of motivation
• Develop a performance journal and performance plan
• How to Deal with Difficult Cases