Outline: Advanced Communication Skills
This 1-1.5 day workshop aims at taking communication to a deeper level, especially when it comes to managerial profiles and workplace interaction. The workshop will provide a variety of tools, techniques and skills facilitated in a very interactive manner utilizing communication assessment tools to create individual and team awareness on type, communication needs and wants and how to capitalize on this understanding
Learning Objectives
At the end of this workshop, participants will be able to:
• Understand your natural communication style and preference and how it affects your relationship with others
• Underuse and Overuse and the inappropriate use of certain styles
• Define influence and the characteristics of an influencer
• Understand the importance of using visuals and story telling
• Increase the effectiveness of your team through communication
• Engage others through Empathy and understanding needs
• This program uses MBTI, Kilmann and FIRO-B instruments